The internet and the retail industry have evolved in the past couple of decades, and we've seen this transformation reflected in eCommerce services. AI is revolutionizing retail. It has become instrumental in helping retailers grow their brands and grow their businesses while minimizing costs and improving customer experience. Today, retailers use AI to handle all customer service interactions, generate content for social media channels, manage inventory levels, analyze data on web traffic for conversion optimization purposes, etc. In the past decade, online shopping has grown by leaps and bounds. eCommerce services are not just for millennials anymore. 78% of Internet users in the 55-64 age group now shop online at least once a month, equating to 2 million seniors shopping online every day! Companies that want to capture a slice of this lucrative market must understand how other businesses are succeeding (and failing). In this article, we are providing some insights into the curr...
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